What it’s actually like to work with us

You two might not have many nice photos together, even though you’ve been together a longgg time. You’ve never planned a wedding before, yet somehow you’re expected to know exactly what you need, what to ask, and when things should happen. You’ve still got a whole life outside of “The Wedding,” but suddenly you’re supposed to be a full-time event planner and logistics expert.

We got you! This isn’t our first rodeo. In fact, it’s not even our 750th rodeo. Scroll down to experience the total ease and the joy of booking Cloud Catcher, from the first ‘are you available?’ email to the final parcel.

01. YOU FOUND US!

You stopped your insta scroll, or maybe your venue recommended us, or maybe someone at work showed you some photos we took…

Maybe it all just looked really beautiful, but maybe something about the photos made you feel like you were there. Our main aim is to make our couples and their guests feel so comfortable having us around that the photos tell the story of their day in a way that radiates joy and feels true. Whether you were a guest, the starring couple, or just having a stickybeak at someone else’s wedding photos, it should feel like you were there.


“We didn’t want to have to pose awkwardly and fake smile all day! Alyce and Lara made us feel so comfortable, we forgot so many times we had 2 cameras watching us. I even had a work colleague say to me that looking through the photos made her feel like she was actually there.
-Tash & Luke, Twin Waters

02. SAY HELLO!

Fill out our enquiry form

We always get so excited when your enquiry hits our inbox! Tell us when and where this celebration is happening so we can make sure we’re available for your date.

A seamless journey, from my initial inquiry onwards. Cloud catcher studio are a smooth working team who take away any stress you might have about getting your big day photographed! The updates along the way to check in, the questionnaire in advance to have everyone prepped, the quick response time to emails and queries, and of course the amazing photographers! 
– Simone & James, New Farm Park & YOT Vice Brisbane

Rosewood Estate Wedding
03. WE REPLY FAST!

Your enquiry is answered within a few hours, and it’s written by a human who is really excited for you

You’ll ‘meet’ Alex, our Studio Manager (also a wedding photographer and past Cloud Catcher bride, that’s her and Koby at their wedding)! She has been speedily answering our emails for the past 8 years because she knows all too well what its like to be anxiously waiting on slow emails from wedding suppliers. Not sure what parts of the day you’d like photographed or if you might also like video? No worries! She’s also great at figuring out which package will suit your plans best.


“A special shout-out to Alex! Thank you for responding to my million emails and coordinating everything so beautifully. Even with having to postpone our first date, you were so accommodating with the multiple changes we made. You made such a difficult time for us so easy. So thank you.”
– Hannah & Justin, The Refinery Brisbane

04. YOU BOOK US IN!

You accepted the quote, and now you’ve unlocked this whole other level of wedding wisdom

When you book in, you get access to our couples-only planning website. It goes through the whole wedding day from start to finish – how long each part takes, what to expect, sample timelines, links to our favourite wedding suppliers… and so much more! It’s our secret weapon to keeping the wedding planning bit as stress free as it can be. Plus, you’ve got us in your corner at all times. We’re here for catch ups, questions, ideas, allllll of it!

“Words can’t do justice to just how amazing Cloud Catcher have been throughout the entire process! From their super helpful planning site, the fastest communication and most incredible team, not to mention the STUNNING photos we’ve received, we can’t rave highly enough about our experience. “
– Rach & Nick, Maleny Manor Sunshine Coast

05. THE LEAD UP

Organised is an understatement!

We will check in with you along the way so you’re never wondering ‘what else do we need to do?’ or ‘what happens next?’. One month before the wedding, our questionnaire asks all the questions you never even thought of! We even ask for a list of family/friend photos before the day so you’re not trying to think on the spot on the day itself. Emma (wedding photographer and our resident logistics-loving run sheet master) puts together a run sheet so good that even your venue coordinator will want a copy of.

We touch base with your suppliers, we have team meetings in the studio to discuss wet weather backup plans and anything else that will ensure the smooth running of the day for you two (and for us!). We ask the questions that mean by the time your wedding week arrives, you already know everything is handled. All of this preparation happens without our couples even being aware it’s happening.


“Before the day, Emma made the planning and communications really straightforward and easy. Everything was thought of with their own photo run sheet, talking to the venue, a VIP list for photos and wet weather plans. When it did rain, it didn’t matter at all.”
– Jane & Michael, The Refinery Brisbane

06. IT’S YOUR WEDDING DAYYYYY!

Two whole photographers, for the whole time.

We’ve been working as a team this way for over a decade so we’re a well oiled machine! Part of what makes Cloud Catcher so special is that we always work in teams of two of our Studio photographers, so that we are able to capture two angles at once.

This means you’re in very capable hands, you get more angles, a more relaxed and efficient experience, and a more comprehensive gallery of images telling the whole story of your one wild wedding day.

“Every guest commented on how engaging and fun and friendly the photographers were. We had the best time sharing our day with Alyce & Lizzie. They were an an absolute joy, and as the bride I can not tell you how much they LISTEN AND GET THE BRIEF!!! It was a really lovely and easy experience working with this whole team, from planning to the day…We really loved Alyce & Lizzie’s vibe and we felt like they became our best friends for the day.
– Tegan & David, Walkabout Creek Enoggera

WEDDINGS CAN BE A LOT...

How we keep things relaxed

Because there’s two of us very experienced photographers by your sides, it means our whole approach is more pragmatic and relaxed than one photographer working alone or with a less experienced second shooter.

Two places at once

Two of us capturing all the big moments from two angles, and all the little moments you might have otherwise missed.

We roll up our sleeves

Pinning buttonholes, juggling champagne flutes, wrangling guests/kids/pets, we get in and do what we can to keep the day running smoothly, even if its not quite part of our typical job description!

We manage the energy

We keep the day moving, we keep things feeling relaxed. We add fun and good times, and don’t let being on camera feel boring or tedious.

07. THE PORTRAIT BIT

Quick. Fun. Back to your guests before you get FOMO.

You want those beautiful portraits together, but it’s not the whole point of the day! We know you’re not desperate to spend hours posing in front of cameras while everyone else enjoys the canapés you chose and the fun drinks you paid for. Portrait time with us feels like hanging out, but not for too long! We’re talking, you’re laughing, and somehow we’ve got all the beautiful portraits we need and you’re back at the reception with a drink in your hand before you know it.


“We are both so awkward when someone has a camera pointed at us. You made us feel so comfortable and natural… you made everything so fun we forgot you were taking photos.”
– Hannah & Jake, Private Property Sunshine Coast Hinterland

08. CANDIDS, EYEBALLS AT THE CAMERA, WE’RE HERE FOR ALL OF IT!

We capture your guests, too.

All your favourite people under one roof for one night only?! They deserve to be captured in all of their glory, too! We want to document your family and friends who have travelled near and far, who have loved you your whole life or were there for the first ‘I’ve met someone!’, they’ve spent months getting excited, planning their own outfits, and now they’re here having the very best time. Of course we want to capture all of this too!

We do a mixture of beautiful portraits of your guests smiling at the camera (if they’d like it!) and candids that tell the story of your day. We want to blend into the crowd and document what it felt like to be at the wedding without your guests feeling like they had cameras shoved in their faces the whole time.

“they blended in so well with everyone – this is so underrated and a massive achievement for them. Because they were able to blend in so well, they captured some truly special moments of us and our guests simply being themselves, not knowing they were on camera.”
– Sophie & Nathan, Private Property Toowoomba

Photo of bride and groom at Maleny on the sunshine coast on their wedding day
09. 24-48 HOURS LATER…

Not 3 preview shots. Fifty. Maybe more.

We give you a curated gallery of sneak peek images from across the entire wedding that you can share straight away. Weird flex, but we get so excited to show you how good you look!


“I was so appreciative to get some photos back the next day and the whole album in a month. It’s so special getting to look at these photos when you’re still in the wedding bubble.”
– Marisa & Tyler, Beach Restaurant Byron Bay

10. ALL YOUR IMAGES COME HOME

First in your inbox, then in your mailbox

We send you a slideshow of images set to music, and then your full online gallery. This is your own private gallery to share with your nearest and dearest, anyone you invite in can download the images at full resolution, and you even have access to our professional printing lab via your own online store. You can design thank you cards, prints, wall hangings, albums, or just download the files and print them anywhere you like.

If you’ve also booked film, you’ll receive your beautiful highlight film, ceremony reel and maybe even a speeches reel, before you get a beautiful thank you parcel in the mail from us.

“When I look back on the pics I remember exactly how I felt and see the pure joy.”
– Ashlea & Stephen, Preston Peak Winery Toowoomba

FAQ

Ask us anything! We’ve been full time in wedding land so long that we’re very happy to share all of our wedding wisdom, any time. Below are some of the most common questions we hear from couples, but hit us up at hello@cloudcatcher.co any time or slide into our DMs with your questions!

Of course! It’s not a requirement from our end, but for couples who want to meet us before they book in or at any point in the wedding planning journey, we are totally here for it! Mostly we do video chat or phone calls these days. Typically these chats are a chance for you to get a feel for us and how we might fit in to your wedding day, we get to find out all about you two, answer any questions you might have, discuss timing and the flow of your day, we can help you figure out how much time you might need us for and share how we keep things feeling relaxed and easy from start to finish.

We love getting to know our couples before the day, but if you’re spending more time with us than your guests on your wedding day then something’s gone very wrong! This old line has been kicking around wedding land for over a decade, and we’d gently push back on this one because we want you two to spend the most time with the your families and friends, not feeling like you’ve got us and our cameras in your faces the whole time.

We turn up in full support of our couples no matter what. We match your vibe, whether that’s a couple of silly geese, extroverts, introverts, neuro-spicy, super laid back, slightly stressed about being centre of attention… our adaptability is our superpower and only comes after capturing hundreds and hundreds of couples’ wedding days. And because we’re matching the energy, our hope is that we can get those effortlessly beautiful portraits, and then we seamlessly blend in the rest of the time and you don’t really notice we’re there too much!

(That being said, if you’ve got a wedding photographer shaped gap in your heart that you think one of us could fill, we’d love to become your new besties!)

You absolutely can request a Cloud Catcher or a whole crew of us! We’re lucky enough to often become the go-to family wedding photographer or the friendship group wedding photographer and we love these family and friendship group reunions so much! If it’s important to you to have the same team, please let us know asap so we can make it happen!

We love this question because we’re set up SO well to handle these sorts of emergencies completely seamlessly. We have a crew of Cloud Catchers here who have been working together for a decade, we all know the intricate details of every Cloud Catcher wedding no matter who is on the team, and can step in at a moments’ notice in the very unlikely but highly dramatic instance of an emergency. We think about all the worst case scenarios and have answers for all of them, because keeping wedding days relaxed and delivering beautiful images is literally our entire job.

Yes please!! Not every photographer will agree, but we’d love to see the kind of vibe you’re going for with the wedding day, and if there’s any images you really love. We won’t replicate them exactly, but we can figure out what it is about them that you love, and create images that will be entirely yours whilst still maintaining that kinda vibe.

We have whole team meetings in the studio that our couples don’t even know we’re having – we’re constantly making plans A, B and C for our upcoming weddings, watching the weather, scouting backup portrait locations if we need to. We will liaise with your venue, your coordinator, anyone else on your wedding day team about our backup plans – none of this is anything our couples need to worry about! We do lots of work behind the scenes to make sure the day itself is super relaxed and our couples can just relax and enjoy the day no matter what.

People eating. That’s it. It’s awkward.

We’ve seen and captured it all. And we mean… ALL. (Ps. you can hide photos in your online gallery if you don’t want your great aunt Maude to see your best man naked on the dance floor!)

Absolutely! We work with non-Cloud Catcher videographers very happily! We will touch base with them in the lead up and share our run sheet to make sure we’ve got a game plan that will work for all of us.

We work with content creators quite a lot these days and we love them! If you’re on the hunt for a great content creator we can definitely recommend a few that share our laid back and fun approach to documenting your day.

Videography is only offered as an add on to our wedding photography packages at this stage, simply because we have less videographers in our gang than photographers! After working together for ten years, we’ve become pretty damn selective about who can join our crew…


…Now it’s your turn!


Tell us everything!